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HELP

How do I Assemble, Collapse & remove the campr bin?

You can download the instructions here.

How do I attach & install the bikr kit?

You can download the instructions here.

How do I remove and re-install the dry bin?

You can download the instructions here.

How do I repair a flat tire?

You can download the instructions here.

WHERE CAN I GET THE CAMPR COOLER?

You can find all of our retail partners via our dealers page. In addition, all of our products are available directly from our online store and ship anywhere in the continental 48 states.

ARE THERE ANY ACCESSORIES AVAILABLE?

Our current accessory lineup is available through our online store. We are working hard every day to expand this lineup.

IS THERE ANYTHING I CAN DO TO HELP THE CAMPR COOLER RETAIN ICE LONGER?

Several steps can help your CampR achieve longer ice retention. Keeping a cooler in a garage or outdoors means that your insulation is just as hot as the outside temperature. Tossing in one sacrificial ice bag prior to use will chill the insulation and allow for much longer ice retention. In addition to this, block ice is much slower to melt than regular ice. One additional recommendation is to minimize exposure of the cooler to direct sunlight. If you follow these simple steps, your cooler will retain ice longer.

HOW LONG WILL THE CAMPR COOLER KEEP ICE?

Ice retention is difficult to put in numbers due to the many variables that effect it. That being said, we have been able to achieve over a week of ice retention in our testing and have reported 10+ days of ice retention.

Hooray! The warranty! Okay, so this is not the most exciting part of the site. But just think of the poor lawyer who had to draft all this – sitting all alone on his laptop, indoors, wearing a tie, and not camping. So we thought we’d cut the poor guy a break and put his hard work up on the site.

Ice Rover, Inc.

Limited Warranty

Products Covered

This limited warranty is limited to cooler products manufactured by Ice Rover, Inc. (the “Product”) and provides that such Product is free from defects in material and workmanship.



Length of Warranty

The length of this warranty shall be 5 years for the body of the Product, and 12 months for all other components, from the date of original retail purchase of the Product.



To Qualify for this Warranty

The Product must be purchased in the United States from Ice Rover, Inc. or a dealer authorized by Ice Rover, Inc. to sell the Product. This warranty only applies to the first retail purchaser and is not transferrable to subsequent owners. Proof of purchase may be required to obtain warranty service.



What Ice Rover, Inc. will Repair or Replace under Warranty

Ice Rover, Inc. will repair or replace, at its option, any part that is proved to be defective in material or workmanship under normal use during the applicable warranty period. Warranty repairs and replacements will be made without charge for parts or labor. Anything replaced under warranty becomes the property of Ice Rover, Inc. All parts replaced under warranty will be considered as part of the original product, and any warranty on those parts will expire coincident with the original product warranty.



To Obtain Warranty Service

Contact RovR Products at [email protected] for a return authorization and instructions for warranty repair or replacement.



Exclusions

1. Any damage or deterioration resulting from neglect of periodic maintenance as specified in any Product owner’s manual or any improper repair or maintenance.
2. Neglect, unauthorized alteration, modifications, misuse, incorporation or use of unsuitable attachments or parts.
3. Damage caused by pressure or steam cleaning the Product, corrosion, varnish, and abrasives.



Disclaimer of Consequential Damage and Limitation of Implied Warranties

This limited warranty is in lieu of all other expressed or implied warranties, including any warranty of FITNESS FOR A PARTICULAR PURPOSE OR USE and any implied warranty of MERCHANTABILITY otherwise applicable to this product. Ice Rover, Inc. disclaims any responsibility for loss of time or use of the product, transportation, commercial loss, or any other incidental or consequential damage, including lost profits. There are no warranties extended other than as provided herein. This limited warranty may be modified only by Ice Rover, Inc.



Date: July 2016

Shipping Policy

Shipping is $30 for any order that includes a CampR. $10 for all other orders that do not include one.

We realize that when you spend your hard earned money on a CampR Cooler you want it ASAP and we do our very best to deliver on that expectation. Orders placed through www.RovRProducts.com M-F before noon CST will ship out same day in most cases. CampR Coolers uses both UPS Ground and United States Postal Service and will provide tracking information via email once your order has been processed. All shipments are delivered without signature required unless requested by the customer. CampR Cooler does not currently ship outside of the continental 48 states but for expedited shipping or to make local pickup arrangements, please contact us (720) 587-9569 or [email protected].

Return Policy

We know you’re gonna love your CampR Cooler but if for some reason you aren’t 100% satisfied we offer refunds on orders placed directly with RovR Products via website within 30 days of the purchase date. Merchandise must be returned in the original box or equivalent packaging and is subject to a $20 restocking fee. Shipping fees are non-refundable unless authorized by RovR Products. Refunds will be processed and credited to the original purchasers credit card within (3) days of receiving the returned merchandise. To help expedite the return process please include a copy of the original receipt with your return. For assistance please contact us (720) 587-9569 or [email protected].